In an internationally positioned medium-sized company, new hardware and software was to be introduced simultaneously in several countries for the quality assurance of current and new products. For this purpose, technical specialists were to receive identical extensive training at all participating locations.
The roll-out took place in the following steps
- Qualification of technical support staff at the main site in 6 learning stages within 2 weeks
- Local trainings over one week at the participating sites, professionally supervised by the previously trained facilitators
- Repeated, on-the-job in-depth training over several weeks
Supervision and monitoring of the entire training by an expert in agile learning.
(Taken from: Springer)